91ÖÆƬ³§

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Student Service Tech Support

Location and Contact Info

Contact the Student Service Desk for help with Blackboard, Student email, My91ÖÆƬ³§ Portal, and out-of-country access.

Building D, Room D116
847.925.6866
studentsd@harpercollege.edu

Hours of Operation - Fall Semester 2026 (beginning 8/24/2026)

• Monday–Thursday: 7:30 a.m.–9 p.m. 
• Friday: 7:30 a.m.–4:30 p.m.
• Saturday: 7:30 a.m.–1 p.m. (remote support via phone or chat only)
• Sunday: Closed

Walk-In Support (no appointment needed):

• Monday–Thursday: 7:30 a.m.–7 p.m. 
• Friday: 7:30 a.m.–12 p.m.

Visit 91ÖÆƬ³§'s Academic Calendar for more on upcoming closures.

The Student Service Desk provides all students with help using

• Blackboard
• 91ÖÆƬ³§ Student Email
• My91ÖÆƬ³§ Student Portal

Important MFA Update

Phone and Alternate Phone authentication methods (SMS and voice calls) will be retired on February 1, 2027. If you currently use text messages or phone calls to verify your sign-in, you must register for a new authentication method before this date.

Update your authentication method

Common Student Tech Questions

• How to sign in to your 91ÖÆƬ³§ student email
• How to reset your password
• How to log in to your My91ÖÆƬ³§ portal
• How to set up Multi-Factor Authentication with Microsoft
• Traveling internationally? Get access to your 91ÖÆƬ³§ accounts when out of the country.

New to Blackboard?

Information Security Safety Tips

• What is Phishing?
• Stay Secure
• Information Procedure